Epic Application Analyst I

Department: INFORMATION TECHNOLOGY

Job Summary

The Application Analyst I will have primary responsibility for the design, build/configuration, testing, validation, documentation and ongoing support of various software applications.

Core Job Responsibilities

Implement, administer, and support assigned systems under the guidance of senior members of the team.
Develop, document and revise system design procedures, test procedures, and quality standards.
Expand or modify system to serve new purposes or improve workflows.
Review and analyze system and performance indicators to locate problems and correct errors. Escalate problems and issues to appropriate staff to ensure timely resolution.
Participate in version upgrades on a scheduled basis to keep applications and users current.
Coordinate projects, schedule, and facilitate meetings to complete assignments.
Maintain records for change requests, stage in approval process, training for change, and live dates. Regularly attends change control committee.
Participate with clinical disciplines to support end user engagement, intentional design, and workflow control.
Provide technical and functional analyst support.
Perform other duties as required.

Education/Experience Requirements

REQUIRED:

Bachelor's degree in Information Services, a related field, or equivalent experience
1 year of experience in IT or an analytical clinical discipline.
Proficient in use of Microsoft Office or similar applications.
Excellent communication (verbal and written), analytical, team, and time management skills
Ability to exercise tact and good interpersonal skills.
Demonstrated ability to complete projects independently, solve complex problems and resolve conflicts in a timely manner.
Demonstrated understanding of healthcare organizations, ancillary systems, and health system operations.

PREFERRED:

Experience in a clinical setting.
Experience with Electronic Health Records platforms (Epic), ITSM applications (KACE), HRIS (Infor), cloud deployments (Azure, AWS), and other digital platforms and services.

Licensure/Certification Requirements

PREFERRED:

Epic application certification or obtained within 6 months of employment

Disclaimer

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Job Details

Req Id 96112
Department INFORMATION TECHNOLOGY
Shift Days
Shift Hours Worked 8.50
FTE 1
Work Schedule SALARIED GENERAL
Employee Status A1 - Full-Time
Union Non-Union
Pay Range $60,500 - $78,000 Annually