CUSTOMER SERVICE REP - FULL TIME - DAYS

Department: PATIENT ACCOUNTS

Job Details

Req Id    86342
Department    PATIENT ACCOUNTS
Shift Days
Shift Hours Worked    7.50
FTE    1
Work Schedule    SEMC NU 7.5 HR
Employee Status    A1 - Full-Time
Union Non-Union

Job Summary

Responsible for greeting, referring and directing patients, family, visitors, business customers and all others entering the main Bennett Street Reception area. Performs some scheduling, cashier and registering functions, as needed. Customer Service role model.

Core Job Responsibilities

Moderate computer background with a minimum of 40 wpm keyboarding ability. Strong customer service and communication skills required with the ability to pay close attention to detail. Must be able to work with general office equipment.

Education/Experience Requirements

Required: High School Diploma with Medical Office or related professional Certification preferred. Medical Terminology required with a minimum of one year experience as a Scheduler and/or Patient Registrar.
Preferred:

Licensure/Certification Requirements

Required:
Preferred:

EOE AA M/F/Vet/Disability

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Successful candidates might be required to undergo a background verification with an external vendor.