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Department Secretary - Rehabilitation Services - Full-Time(1.0) - Days

Department:  REHAB

Job Details

Req Id    67851 
Department    REHAB 
Shift   Days
Shift Hours Worked    7.50 
Work Schedule    GENERAL UNION 05 
Employee Status    A1 - Full-Time 

Job Summary

Provides secretarial duties including, but not limited to, maintenance of files, transcript of reports, correspondence, department purchasing, patient scheduling, patient reception, department billing and other matters of concern, as directed by the Business Coordinator, to ensure efficient operation of the department.

Core Job Responsibilities

Answers the telephone within 3 rings in a professional and courteous manner identifying the department and self with no more than 5 deficiencies per year as observed or through staff input.

Records accurate and complete telephone messages with less than 6 unclear messages per year as observed or through staff input.

Distributes incoming mail and messages to the staff with no more than 5 deficiencies per year as observed or through staff input.

Communicates all messages accurately to department staff in a professional, courteous and accurate manner, with no more that 3 complaints per year, as observed or through staff input.

Coordinates scheduling of rehabilitation patients with other departments within 8 hours of receiving referral, with no more than 5 deficiencies per year, seeking the Business Coordinator, Team Leader, and/or department director/supervisor/therapist's input as necessary.

Compiles and/or reviews patient chart ensuring all required information is completed and correct on appointment day

Education/Experience Requirements


  • High School Graduate with a certificate from a secretarial program or equivalent experience.
  • Two years experience preferred
  • Experience with billing and insurance preferred
  • Knowledge of Medical terminology.
  • Ability to type 40 words per minute.
  • Excellent interpersonal skills.


Licensure/Certification Requirements


EOE AA M/F/Vet/Disability

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Successful candidates might be required to undergo a background verification with an external vendor.

Nearest Major Market: Utica