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Director of Medical Staff Services - Full Time - Days


Job Details

Company: Faxton - St. Luke's Healthcare

Schedule: 80 hours bi-weekly (Full Time)


Job Summary

The Director of Medical Staff Services provides leadership, management and operational oversight of Medical Staff organizational support services, including providing direct supervision to the employees within the department.  Works collaboratively with Medical Staff Leadership to plan, organize, prioritize, and coordinate Medical Staff activities.  Ensures compliance with requirements of regulatory and accreditation bodies that are relevant to the Medical Staff Office activities. Serves as the liaison between the Medical Staff Office and other departments across the system. 

Core Job Responsibilities

Accountable for the operations of the department to include all aspects of personnel management, assigning workload and monitoring productivity of the team members. 

Will process provider credentialing applications, in accordance with standards, policies and procedures. 

Accountable for the credentialing software system, ensuring accuracy of the data, running queries and reports as requested, ensuring all users are appropriately trained as applicable to their role. 

Will participate in projects or respond to data needs related to the medical staff and must be able to pull data from different sources for report preparation or special projects. 

Will create and maintain complete policies, procedures and processes associated with the functioning of the department and related controls to promote timely communication and adequate information flow.

Ensures communication in a timely and professional manner with both internal and external customers.  Anticipates and communicates with appropriate hospital staff and/or medical staff to gain optimal efficiency and/or effectiveness.

Provides leadership to ensure good working relationships both within the department and with other departments.  Works collaboratively to achieve system goals. 

Serves as the primary resource within the department and to administrative staff of other departments relative to medical staff services. 

Education/Experience Requirements

Associate's Degree or equivalent training and experience; Bachelor’s Degree in Health related field desired

Minimum of 4 years’ experience in Medical Staff Services environment, with at least 2 years of direct experience as a supervisor.


Licensure/Certification Requirements

Certification by the National Association Medical Staff Services as a CPMSM or CPCS preferred.

EOE AA M/F/Vet/Disability

Nearest Major Market: Utica