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Manager - Patient Access Services - Full Time (1.0) - Days


Job Details

Req Id    57162 
Department    PATIENT ACCESS 
Shift   Days
Shift Hours Worked    7.50 
Work Schedule    SEMC NU SALARY 
Employee Status    A1 - Full-Time 
Union  Non-Union

Job Summary

Under the direction of the Patient Access Services (PAS) Director, this position is responsible for the day to day Supervision of the staff responsible for insurance verification, insurance authorizations, self pay account review and Medicaid applications at both St. Elizabeth Medical Center and Faxton St. Luke’s Healthcare. This position is considered a working manager and will fill in for staff absences, and/or as needed.


Responsible for the review, monitoring and tracking of employee productivity, quality and overall trends of staff level tasks. This position is also considered a working manager and will fill in for staff absences, and/or as needed.


Serves as a liaison between Patient Access Services, Patient Accounting, Ancillary Departments, Physicians and their teams to ensure Patient Access Services department needs, billing requirements and government regulations are met and creates protocols as needed. 

Core Job Responsibilities

Education Requirements

Associates Degree required with minimum of 2 years of direct insurance authorization experience in medical healthcare environment. 


Previous direct staff level supervisory experience also required.


Must become a New York State Certified Application Counselor within 6 months of employment and maintain annual certification.

Licensure/Certification Requirements


EOE AA M/F/Vet/Disability

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Successful candidates might be required to undergo a background verification with an external vendor.

Nearest Major Market: Utica