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Receptionist Clerk

Department:  RADIOLOGY - SLMHC

Job Details

Req Id    62580 
Department    RADIOLOGY - SLMHC 
Shift   Days
Shift Hours Worked    7.50 
FTE    
Work Schedule    GENERAL UNION 05 
Employee Status    A1 - Full-Time 
Union  CWA FSL SERVICE AND MAINTENANCE

Job Summary

This position is responsible to correctly order exams and /or registration of patients for multiple modalities at both the Faxton Campus and/ or the Imaging Center. The position is critical to correct billing, reducing wait times and great patient satisfaction. Staff performs the tasks of a Receptionist Clerk and a Patient Registration staff member as needed: such as script compliance, ABNs, RHIO forms, collection of co-pays, and Consent for treatment,  Software used: QES, Logican, AS400, Pathways, Accureg, Rev. Runner, Order Facilitator, AllScripts  RIS, PACS. Participates in performance improvement and CQI activities.

Core Job Responsibilities

  • Greets and Checks in Outpatients
  • Activates accounts as needed, enters orders in Series, and activates patients in RIS
  • Obtain ABNs and co-pays
  • Registers patient as needed
  • Prints schedules from QES/Tempus One
  • Prints scripts from Order Facilitator
  • Calls for Scripts from outside referring physicians
  • Obtains outside imaging exams for comparison
  • Answers phones, faxes, reports, and distributes incoming faxes
  • Takes film/CD requests and processes requests
  • Tumor Board: calls for films and turns into Radiologist for review
  • Maintaining patient film files and pertinent imaging records upholding patient confidentiality
  • Requests films from Iron Mountain to be delivered in a timely manner for film comparison
  • Digitize films including outside films
  • Distributes Medical Imaging reports to Referring Providers
  • Distributes department mail
  • Logs Films/CD’s in and out in Log Book
  • Assists patients, technologists, Radiologists and medical staff as needed
  • Any additional duties assigned by Operations Manager, Supervisor or Department Director

Education Requirements

Required: High school diploma or equivalent
Preferred: 1 year office experience, Computer Literate, Medical Terminology, Excellent Communication and Interpersonal skills, Bi or Multi-lingual

Licensure/Certification Requirements

Required: None

EOE AA M/F/Vet/Disability

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Successful candidates might be required to undergo a background verification with an external vendor.


Nearest Major Market: Utica