SURGICAL SCHEDULER - FULL TIME (1.00) - DAYS

Department: PATIENT REGISTRATION

Job Details

Req Id    85421
Department    PATIENT REGISTRATION
Shift Days
Shift Hours Worked    7.50
FTE    1
Work Schedule    GENERAL UNION 05
Employee Status    A1 - Full-Time
Union 05 - SERVICE AND MAINTENANCE

Job Summary

Under the supervision of the Department Supervisor or Manager, the Surgical Scheduler is responsible for accurately scheduling and pre-registering patient appointments for all designated departments in addition to performing tasks related to these functions in a work queue.

Core Job Responsibilities

Indexes physician orders/scripts with patient’s name, test, diagnosis and department accurately
Strives to increase script indexing productivity
Accurately schedules patient appointments as requested by patient, physician or physician staff received via phone, fax, work queue or report
Obtains and/or verifies patient demographic and insurance information and accurately enters into designated computer system
Provides each patient with appropriate preparations for appointment
Accurately enters all insurances including secondary and tertiary with correct identification numbers
Provides patients with general information about the department, instructions on parking and general directions
Generates patient itinerary and mails to the patient within 24 business hours of appointment being scheduled, as needed
Ensures that all appointments are scheduled within the established time slot for each department
Ensures that orders are compliant prior to the patient’s arrival, per protocol
Notifies patient of copay amount due at time of registration and attempts to collect utilizing the appropriate scripting
Performs medical necessity checks and generates ABN as required
Appropriately posts point of service payments as outlined in the department’s POS collection policy
Perform other duties as required

Education/Experience Requirements

REQUIRED:

High school diploma or equivalent
Minimum of one year of Medical Office or Hospital Registration or Scheduling experience required

Licensure/Certification Requirements

EOE AA M/F/Vet/Disability

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Successful candidates might be required to undergo a background verification with an external vendor.